Questions
Orders are processed and dispatched within 1–3 business days.
- Metro cities: 3–5 business days
- Other locations: 5–8 business days
Timelines may vary due to logistics, weather or festivals.
A flat shipping fee is calculated at checkout based on your delivery location.
We do not accept returns for change of mind, personal preference or minor colour variations.
Requests must be raised within 48 hours of delivery.
Email us with:
- Order number
- Clear photos or videos of the issue
Approved replacements are dispatched within 5–7 business days after inspection.
- Initiated within 3–5 business days after approval
- May take 5–10 business days to reflect, depending on your bank
No, unless the issue is from our end (damaged or incorrect product).
No. Used, washed, altered or customer-damaged items are not eligible.
Yes, on select pin codes and subject to order value limits (shown at checkout).
Refunds are transferred to the customer’s bank account within 7 business days after quality inspection.
Major weaving faults, stains or damage during transit qualify as defects.